The Three Facilitative Conditions of Client-Centered Therapy:
Congruence, Positive Regard, Empathy
September 16, 2003
The Three Facilitative Conditions of Client-Centered Therapy:
Congruence, Positive Regard, Empathy
After numerous research and surveys, analysis showed that certain
behaviors from the therapist would facilitate the patient's progress as
part of an humanistic therapy. Finally, it appeared that these
behaviors were three: Carl Rogers named them congruence, unconditional
positive regard and empathy.
Congruence
The congruent therapist freely expresses the feelings and behaviors
which flow in him. Rogers said it was the first of the three conditions
needed to facilitate a therapeutic change. Synonyms are genuineness,
realness, authenticity. It does not mean that the therapist can say
anything but that he should not deny his feelings and should be willing
to express any persistent feeling he is experiencing during the
client-therapist interaction (Rogers & Sanford, 1985). He should
avoid the temptation to hide behind a mask of professionalism or even a
personal façade (Rogers, 1989).
Unconditional Positive Regard
Rogers maintains that unconditional positive regard for the
client is necessary. It is the second behavior necessary to create the
atmosphere which makes change possible. The therapeutic move, or
change, is likely to happen when the therapist shows a positive,
judgment free behavior, accepting of what the client is at that moment.
The therapist must be willing to accept the client as a whole rather
than conditionally. The unconditional positive regard is then “a liking
for the client that is not conditional on the client behaving in a
certain way” (Wortman et al ., 1999, p. 541). The therapist shows a
deep and genuine caring for his client “uncontaminated by evaluations
of his thoughts, feelings, or behaviors.” (Egan, 1975, p. 97).
Empathy
This word was invented in the early 20th century, from the Greek
empatheia, “affection, passion”. It's a mean by which seemingly
separate entities connect emotionally, even for a short moment, the
understanding and entering into another's feelings. It is the behavior
of the therapist who understands the client's personal real-life
experience as if it were his, and sends it back as an echo. This
accepting comprehension allows the therapist to understand and clarify,
non only the conscious meanings, but even those which are just under
the conscious level. Empathy deals with the emotional state of the
individual.
Why this works
The integration of these three behaviors gives a quality atmosphere of
respect and trust which will be felt by the client who then will accept
more willingly to express and explore himself, and thus progress
towards healing. These are necessary and sufficient conditions for this
progress. For me this is the sine qua non condition of any therapy, a
sheer principle of human respect. But there is one more reason for the
success of this method. The therapist repeats the words of the client
like an echo, but necessarily with a slightly different wording. It
sounds like a paraphrase. Yet it may be enlightening for the client to
hear his own idea or feeling expressed in a different way by another
person, because the simple fact of rearranging the words, using other
words may cast another light on his own confusing thoughts. And it
breaks the feeling of going round in circles when one has only oneself
to talk to.
Why this can fail–The limitations
Taking the place of the other one is a complicated and dangerous
“game”, and even an impossible game. One cannot put oneself in the
patient's position and still remain oneself. The image of the other
will obviously be distorted because it is seen through the therapist's
personality, whatever his honesty and ingenuousness will be. Rogers
says that empathy is the understanding of the internal references and
emotional components of the other person as if one were this other
person. I think no one will ever be another person. One can only come
close to that, and try not to identify oneself with the patient, that
is begin to feel the emotional states of the other, which can destroy
the therapeutic process.
Conclusion
Human warmth without affectivity.
There is never enough human warmth and always too much affectivity.
Human warmth is being open to the other without needing him.
Affectivity is needing or fearing the other. When human warmth is well
differentiated from affectivity, communication is more efficient and
serene. It is fundamental to remain distinct from the patient without
being distant. Being completely oneself in front of someone who is
completely him or herself.
References
Egan, G. (1975). The Skilled Helper: A Model for Systematic Helping and Interpersonal Relating. Monterey:: Brooks/Code Publishing Company.
Rogers, C. R., & Sanford, R. (1985). Client-centered psychotherapy. In H. Kaplan & B. Sadock (Eds.), Comprehensive Textbook of Psychiatry. Baltimore: Villiams & Wilkins.
Rogers, C. R. (1989). A client-centered/person-centered approach to therapy. In H. Kirschenbaum & V. L. Henderson (Eds.), The Carl Rogers Reader (pp. 135-152). Boston: Houghton Mifflin.
Wortman, C., Loftus, E., & Weaver, C. (1999). Psychology (5th ed.). Boston: MacGraw-Hill College.
Bibliography
Schmid, P. F. (2003, September 16). The Person-Centered Website. Retrieved September 16, 2003, from http://www.pca-online.net/index-pcanet.htm
(a big web site in eleven languages. Exhaustive bibliography on Carl Rogers.)
Tournebise, T. (2003, September 14). Communication & Psychothérapie. Retrieved September 15, 2003, from http://www.maieusthesie.com/nouveautes/article/empathie.htm
(in French; a few articles on psychotherapy, for professional readers.)